Privacy Policy

Smart Generation Bd Privacy Policy

Privacy Policy

Privacy Policy:

Last Updated: November 20, 2025

This Privacy Policy explains how we collect, use, and disclose your information when you use our Service. It also outlines your privacy rights and how the law protects you. We use your personal data to provide, maintain, and improve the Service. By accessing or using the Service, you agree to the collection and use of your information as described in this Privacy Policy.

Words with an initial capital letter have specific meanings as defined below. These definitions apply equally whether the terms appear in singular or plural form.

For the purposes of this Privacy Policy, the following terms are defined as follows:

Account:
A unique profile created for you to access our Service or specific parts of it.

Affiliate:
Any entity that controls, is controlled by, or is under common control with another party. “Control” refers to owning 50% or more of shares, equity interest, or voting securities that authorize the election of directors or other managing authorities.

Company:
(Referred to as “the Company,” “We,” “Us,” or “Our” in this Policy) means Smart Generation Bd, located at Level 0, Block A, Shop 49, Chandpur Railway Hokars Market.

Cookies:
Small files placed on your computer, mobile device, or other device by a website, storing information about your browsing activity and various other functions.

Country:
Refers to Bangladesh.

Device:
Any equipment capable of accessing the Service, such as a computer, smartphone, or tablet.

Personal Data:
Any information that identifies or can be used to identify an individual.

Service:
Refers to the Website.

Service Provider:
Any individual or organization that processes data on behalf of the Company. This includes third parties engaged to support, deliver, or analyze aspects of the Service.

Third-party Social Media Service:
Any social networking or third-party website that allows a User to log in or create an account to access the Service.

Usage Data:
Information collected automatically, either generated through the use of the Service or derived from the Service infrastructure itself (such as page visit duration).

Website:
Refers to Smart Generation Bd, accessible at https://smartgenerationbd.com.

You:
The individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing or using the Service.

Personal Data

When using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address (State, Province, ZIP/Postal Code, City)

  • Usage Data

  • Images or photos (optional)

Image Information (Photos) – Data Collection & Purpose

Our website and app may collect user-submitted images for features such as profile photos or content uploads. Any images you provide may be stored on our servers for reference and functionality.
We do not share submitted images with third parties. Images are used only for internal purposes, such as improving services and enhancing the user experience.

By submitting an image, you acknowledge and consent to our collection and storage of that image.

Facebook App Events

Our app uses Facebook App Events, provided by Meta Platforms, Inc., to monitor user interactions and improve performance. This helps us understand behavior patterns, engagement levels, and overall app functionality.

1. Data Collected

Facebook may collect the following types of data:

  • App activity (e.g., app launches, button clicks, in-app purchases)

  • Device information (e.g., model, OS version)

  • Advertising ID (if used for ad targeting)

  • Crash logs and diagnostics (when applicable)

2. How We Use This Data

Data collected through Facebook App Events is used for:

  • Analytics and performance optimization

  • Personalized content and marketing

  • Bug tracking and app functionality improvements

3. Data Sharing with Facebook

As part of the Facebook SDK integration, certain data is shared with Meta. This data is processed according to Facebook’s Data Policy.

4. How Users Can Manage or Opt Out

Users may opt out of data collection or personalized ads by:

  • Updating ad preferences in their Facebook account

  • Disabling ad tracking via device settings on iOS or Android

  • Contacting us for data access or deletion requests

For privacy concerns, contact us at: contact@smartgenerationbd.com

Usage Data

Usage Data is collected automatically during your interaction with the Service.
This may include information such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visit

  • Time spent on pages

  • Unique device identifiers

  • Diagnostic data

When accessing the Service via a mobile device, we may also collect:

  • Mobile device type

  • Device ID

  • Mobile IP address

  • Operating system

  • Mobile browser type

  • Diagnostic data

Your browser may also send additional information when visiting or accessing the Service.

Information from Third-Party Social Media Services

You may register or log in using third-party social platforms such as:

  • Google

  • Facebook

  • Twitter

  • LinkedIn

If you choose to sign in with a third-party service, we may collect information already associated with your account, such as your name, email address, activity data, or contacts.

You may also choose to share additional information with us. By doing so, you grant us permission to use, store, and share that data in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and store information. These may include:

  • Cookies (browser cookies)

  • Web Beacons (clear gifs, pixel tags)

Cookies can be Persistent (stored after the browser closes) or Session Cookies (deleted when the browser closes).

If you refuse cookies, some features of the Service may not function properly.

Types of Cookies We Use

1. Necessary / Essential Cookies

Type: Session
Administered by: Us
Purpose: Required for core functionality, user authentication, and security.

2. Cookies Policy / Notice Acceptance Cookies

Type: Persistent
Administered by: Us
Purpose: Records whether users have accepted cookie usage.

3. Functionality Cookies

Type: Persistent
Administered by: Us
Purpose: Remembers your preferences (e.g., login info, language).

For more details, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.

How We Use Your Personal Data

The Company may use your personal data for the following purposes:

• To provide and maintain our Service:
Including monitoring the performance and usage of the Service.

• To manage your account:
Your personal data helps us manage your registration and provide access to features available to registered users.

• To fulfill contracts:
We use your information to develop, process, and complete purchase contracts for products, services, or any other agreements made through the Service.

• To contact you:
We may reach out via email, phone, SMS, or similar communication methods (including app push notifications) to provide updates, security notices, or information necessary for the use of our Service.

• To send promotional information:
We may provide news, special offers, and updates about products or services similar to those you have purchased or shown interest in—unless you choose to opt out.

• To manage your inquiries:
Your data allows us to respond to and handle your requests efficiently.

• For business transfers:
Your information may be used to evaluate or carry out mergers, acquisitions, restructurings, asset sales, or similar business transactions where personal data may be part of the transferred assets.

• For additional purposes:
This includes data analysis, identifying usage trends, measuring campaign effectiveness, and improving our Service, products, marketing, and overall user experience.

How We Share Your Personal Information

Your personal data may be shared in the following circumstances:

• With Service Providers:
We may share information with third-party providers who help us analyze usage or contact you.

• For business transfers:
Your data may be disclosed or transferred during negotiations or completion of mergers, asset sales, financing activities, or acquisitions.

• With Affiliates:
We may share information with our affiliated companies, ensuring they comply with this Privacy Policy. Affiliates include our parent company, subsidiaries, joint ventures, or any entity under our control.

• With business partners:
Your information may be shared to offer specific products, services, or promotional deals.

• With other users:
Information you share in public areas may be visible to others. If you connect or interact through a third-party social media platform, your name, profile, images, and activity details may be visible to your contacts and other users.

• With your consent:
We may share your information for any purpose when you provide explicit consent.

The Company will retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. We may keep and use your information as needed to comply with legal requirements (such as obligations to retain data under applicable laws), resolve disputes, and enforce our agreements and policies.

We also retain Usage Data for internal analysis. This type of information is typically kept for a shorter period, unless it is required to enhance security, improve the functionality of our Service, or must be stored longer due to legal obligations.

Your information, including Personal Data, may be processed at the Company’s main offices or any other locations where the parties involved in processing are based. This means your data may be transferred to — and stored on — servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.

By submitting your information and consenting to this Privacy Policy, you agree to this transfer of data.

The Company will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless adequate safeguards are in place to protect your information and ensure its security.

You have the right to delete, or request our assistance in deleting, any personal data we have collected about you.

Our Service may allow you to remove certain information directly from within your account. You can update, edit, or delete your details at any time by signing in (if you have an account) and accessing the account settings section where your personal information is managed. You may also contact us if you wish to request access to, correct, or delete any personal data you have provided.

Please note that in some cases we may be required to retain certain information when we have a legal obligation or a legitimate reason to do so.

To delete your account and personal data from Smart Generation BD, please visit: Delete Account Data

Business Transactions:
If the Company becomes involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process. Should this occur, we will notify you before any transfer takes place and before your information becomes subject to a different privacy policy.

Law Enforcement:
In certain situations, the Company may be required to disclose your personal data if mandated by law or in response to valid requests from public authorities (such as a court or government agency).

Other Legal Requirements:
The Company may disclose your personal data in good faith when we believe such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the Company’s rights or property

  • Prevent or investigate potential wrongdoing related to the Service

  • Safeguard the personal safety of Service users or the general public

  • Protect the Company against legal liability

Data Security
The security of your personal data is very important to us. While we use commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal data.

Children’s Privacy:
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. Upon discovering that we have collected personal data from a child under 13 without verified parental consent, we take prompt steps to delete that information from our servers.

Where consent is required by law for processing a child’s information, we may ask for parental permission before collecting or using that data.

Third-Party Links
Our Service may include links to websites or services operated by third parties. If you click on a third-party link, you will be directed to that site. We strongly recommend that you review the privacy policy of every site you visit.

Please note that we have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party websites or services.

Privacy Policy Updates:
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of the Privacy Policy.

When significant changes occur, we will notify you either via email or through a prominent notice on our Service before the updates take effect.

We encourage you to review this Privacy Policy periodically to stay informed of any updates. All changes become effective immediately upon posting on this page.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Email: contact@smartgenerationbd.com